
Privacy Policy
At Moving People, we prioritize the privacy and safety of our customers' personal information. We are committed to utilizing secure measures to protect and store data, and we do not disclose any personal information to third parties. Our privacy policy outlines the collection, usage, and protection of customer data, ensuring transparency and trust between our business and our customers.
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What information do we collect:
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
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How & why we collect this information:
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
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How your information is stored:
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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Need your details removed or no longer consent?
If you would like to: access, correct, amend or delete any personal information we have about you, simply contact us at bookings@movingpeople.co.za and we'll remove you immediately.
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Terms of Use
Our customer care at Moving People is designed to provide comprehensive support and information to our clients. We are dedicated to addressing any queries or concerns promptly and effectively. Our customer care policy focuses on delivering exceptional service, maintaining open communication, and building a strong foundation of trust with our customers.